Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CPPSEC3041A Mapping and Delivery Guide
Maintain and service security equipment and system

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CPPSEC3041A - Maintain and service security equipment and system
Description This unit of competency specifies the outcomes required to carry out routine servicing of a range of security equipment, systems, plant and equipment. It requires the ability to identify maintenance requirements, follow correct procedures, use safe and efficient work practices, maintain a hazard-free work area, accurately document and maintain information systems. This work applies in extra low voltage as defined through the Australian standards AS 2201 (1986) environments.This unit may form part of the licensing requirements for persons responsible for maintaining security equipment and systems in those states and territories where these are regulated activities.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency has application in those work roles involving the maintenance of security equipment and systems. Competency requires legal and operational knowledge applicable to relevant sectors of the security industry. The knowledge and skills described in this unit are to be applied within relevant legislative and organisational guidelines.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field Technical security
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for maintenance.
  • Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with.
  • Assignment instructions are obtained, reviewed and confirmed as required with relevant persons.
  • Maintenance requirements of security equipment and system are confirmed.
  • Security equipment and systems to be inspected and serviced are identified and confirmed.
  • Tools, equipment and materials needed to carry out the work are selected and checked for correct operation and safety.
  • Faulty or unsafe tools are identified and segregated for repair or replacement in accordance with organisational procedures.
  • Potential and existing risks and hazards in the work area are identified and controlled in accordance with Occupational Health and Safety (OHS) requirements and own role, competence and authority.
       
Element: Carry out service of security equipment and systems.
  • Personal protection equipment is selected and used in accordance with OHS requirements.
  • Security equipment and system identified for maintenance is accessed with minimal disruption to services and others in the work area.
  • Inspections and checks are conducted to identify any damage, obstruction or component wear.
  • Routine servicing of security equipment and system is carried out in accordance with manufacturer's instructions.
  • Common faults in security equipment and system are diagnosed and appropriate adjustments made in accordance with manufacturer's instructions.
  • Complex faults and repair requirements are identified and reported for specialist attention.
       
Element: Complete maintenance activities.
  • Serviced security equipment and system is checked and confirmed for correct operation and serviceability.
  • Work area is restored and tools and equipment are cleaned, maintained and stored in accordance with organisational procedures.
  • Waste from service activities is collected, treated and disposed of or recycled in accordance with organisational procedures.
  • Malfunctions, faults, wear or damage to tools or equipment is documented and reported for repair or replacement in accordance with organisational procedures.
  • Notification of work completion is made to relevant persons in accordance with organisational procedures.
  • Relevant documentation is completed and securely maintained in accordance with organisational procedures.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

accessing security equipment and system functioning with minimal disruption to others in the work area and normal services

accurately diagnosing and rectifying security equipment and system irregularities and referring complex faults for specialist advice

applying appropriate methods and using suitable tools and equipment to carry out maintenance of a range of security equipment and systems

cleaning and storing tools and equipment and reinstating work site to a clean and safe condition

organising own work tasks within specified maintenance timeframes and completing documentation related to maintenance services

determining and implementing maintenance strategies and support processes to maintain the continuity of operations

interpreting and complying with all applicable legislative and licensing requirements.

Context of and specific resources for assessment

Context of assessment includes:

a setting in the workplace or environment that simulates the conditions of performance described in the elements, performance criteria and range statement.

Resource implications for assessment include:

access to plain English version of relevant statutes and procedures

access to a registered provider of assessment services

access to a suitable venue and equipment

assessment instruments including personal planner and assessment record book

work schedules, organisational policies and duty statements.

Reasonable adjustments must be made to assessment processes where required for people with disabilities. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.

Method of assessment

This unit of competency could be assessed using the following methods of assessment:

observation of processes and procedures

questioning of underpinning knowledge and skills.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language, literacy and numeracy capacity of the candidate and the competency being assessed. In all cases where practical assessment is used, it should be combined with targeted questioning to assess the underpinning knowledge.

Oral questioning or written assessment may be used to assess underpinning knowledge. In assessment situations where the candidate is offered a choice between oral questioning and written assessment, questions are to be identical.

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors, team leaders or specialist training staff.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the skills and knowledge and their level required for this unit.

Required skills

apply safe and environmentally aware work practices

carry out maintenance of a range of security equipment and systems

communicate in a clear and concise manner

complete documentation

estimate and organise materials, tools and equipment requirements

identify and comply with applicable legislative requirements including licensing

identify and control workplace hazards

identify and diagnose faults and malfunctions

identify and follow routine workplace safety procedures

maintain an inventory of equipment and consumables associated with maintenance activities

measure and calculate volumes, consumption and servicing requirements

read and interpret a multimeter

read and interpret plans and specifications

recognise routine and complex faults and malfunctions of a range of security equipment and systems

solve routine problems

test and confirm operational effectiveness of security equipment and systems

use suitable tools and equipment, including hand and power tools

work in confined spaces.

Required knowledge

applicable legislative requirements including licensing and client confidentiality

cable identification, termination and connection procedures

common security equipment and system faults

earthing systems arrangements and requirements

electrical concepts

emergency procedures

equipment calibration requirements

fault-finding techniques

maintenance schedules and procedures relevant to security equipment and systems

procedures for accessing and storing tools, equipment and materials

procedures for reporting malfunctioning or faulty tools and equipment

reporting and documentation requirements

requirements for compliance with Australian building codes and regulations and Australian Communications Authority cabling standards

requirements for working in a confined space

risks and hazards associated with maintenance procedures

safe workplace procedures

technical terminology

tests to confirm security equipment and system operation

types of faults associated with security equipment and systems

types, functions and features of security equipment and systems

waste disposal procedures.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative requirementsmay relate to:

applicable commonwealth, state and territory legislation which affects work such as:

workplace safety

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian building codes and regulations

Australian Communications Authority cabling standards

Australian standards and quality assurance requirements

award and enterprise agreements

evidence collection

freedom of information

licensing arrangements and certification requirements

privacy requirements

relevant industry codes of practice

telecommunications

trade practices.

Organisational requirements may relate to:

access and equity policies, principles and practices

business and performance plans

client service standards

code of conduct, code of ethics

communication and reporting procedures

complaint and dispute resolution procedures

emergency and evacuation procedures

employer and employee rights and responsibilities

OHS policies, procedures and programs

own role, responsibility and authority

personal and professional development

privacy and confidentiality of information

quality assurance and continuous improvement processes and standards

resource parameters and procedures

roles, functions and responsibilities of security personnel

storage and disposal of information.

Assignment instructionsmay include:

access to site and specific site requirements

equipment, tools and material requirements

personal protection clothing and equipment requirements

reporting requirements

security equipment and system information:

features, functions and capabilities

manufacturer's instructions

service and maintenance requirements

warranties and guarantees

security equipment and system location information

specific client requirements

timeframes

work schedules

work tasks and procedures.

Relevant personsmay include:

clients

colleagues

engineers and technicians

equipment and systems manufacturers

security consultants

security personnel

site managers or project managers

supervisor.

Maintenance may include:

back-ups

changing user codes

cleaning

confirmation of operational effectiveness

identification and replacement of worn parts

inspections

lubrication

minor modifications and adjustments

servicing.

Security equipment and systems may include:

access control systems

audible and visual warning devices

cameras and monitors

commercial and residential alarm systems

detection devices

electric and mechanical fire safety and fire locking systems

electronic locks and locking systems

electronic readers

electronic screen equipment

intercoms and control panels

security doors and door controls

specialised access control systems eg biometrics.

Tools, equipment and materialsmay include:

cable testing equipment

communications equipment

computer and software

diagnostics and testing equipment eg multimeter

extension cords

fixing tools

generators

hand tools

installation tools

ladder

materials:

cable

fixings

grease

patch materials

screws

sealants

wiring

solder

personal protection equipment

power tools

staple guns

torches and lighting.

Risks and hazardsmay relate to:

chemical hazards eg battery corrosion

exposed electrical wiring

exposure to:

asbestos

building debris

dust

glass fibre

live power

natural and other gas build-up

noise

vermin

water

manual handling

non-compliance with building codes and regulations.

Occupational Health and Safety (OHS) requirementsmay relate to:

emergency procedures

following confined spaces procedures

implementation of safety policies and procedures:

chemicals, gas and vapour

isolation procedures

monitoring and testing procedures

use of personal protection equipment and clothing

work clearance procedures

risk and hazard recognition

safety training

working with electrical wiring and cables

working with tools and equipment.

Personal protection equipmentmay include:

breathing apparatus

fire extinguisher

first aid kit

gloves

head protection

hearing protection

knee pads

masks

safety boots

safety glasses.

warning signs and tapes

witches hats.

Accessmay relate to:

disablement of system

modem access

phone line access

removal of housing

use of access code

use of access token

use of keys.

Disruptionsmay affect:

access

business operations

noise

security

time

use of equipment.

Documentationmay include:

adjustments, modifications and servicing undertaken

faulty or malfunctioning tools and equipment

materials used, parts and components replaced

operational checks and maintenance conducted

recommended repairs or disposal of equipment

security equipment and system faults and diagnosis

testing and inspection results

warranty conditions

written and electronic reports.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Applicable provisions of legislative and organisational requirements relevant to assignment instructions are identified and complied with. 
Assignment instructions are obtained, reviewed and confirmed as required with relevant persons. 
Maintenance requirements of security equipment and system are confirmed. 
Security equipment and systems to be inspected and serviced are identified and confirmed. 
Tools, equipment and materials needed to carry out the work are selected and checked for correct operation and safety. 
Faulty or unsafe tools are identified and segregated for repair or replacement in accordance with organisational procedures. 
Potential and existing risks and hazards in the work area are identified and controlled in accordance with Occupational Health and Safety (OHS) requirements and own role, competence and authority. 
Personal protection equipment is selected and used in accordance with OHS requirements. 
Security equipment and system identified for maintenance is accessed with minimal disruption to services and others in the work area. 
Inspections and checks are conducted to identify any damage, obstruction or component wear. 
Routine servicing of security equipment and system is carried out in accordance with manufacturer's instructions. 
Common faults in security equipment and system are diagnosed and appropriate adjustments made in accordance with manufacturer's instructions. 
Complex faults and repair requirements are identified and reported for specialist attention. 
Serviced security equipment and system is checked and confirmed for correct operation and serviceability. 
Work area is restored and tools and equipment are cleaned, maintained and stored in accordance with organisational procedures. 
Waste from service activities is collected, treated and disposed of or recycled in accordance with organisational procedures. 
Malfunctions, faults, wear or damage to tools or equipment is documented and reported for repair or replacement in accordance with organisational procedures. 
Notification of work completion is made to relevant persons in accordance with organisational procedures. 
Relevant documentation is completed and securely maintained in accordance with organisational procedures. 

Forms

Assessment Cover Sheet

CPPSEC3041A - Maintain and service security equipment and system
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPSEC3041A - Maintain and service security equipment and system

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: